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Hound Hub Australia

From personalised products to quarterly donations at different animal rescues, HoundHub is the perfect example of how to manage your business whilst still being involved and making a difference in the world of pets. 

What was your inspiration for Hound Hub?

My inspiration for Hound Hub started when my partner and I adopted our first Greyhound Nero.

Going through the process of adopting Nero opened my eyes up to how much work was involved by the rescue group and what a great job they were doing.

From that moment I knew that I wanted to find a way to give back and help raise money for a Greyhound Rescue Group here in Perth.

I decided that I would create some metal Greyhound silhouette key rings and sell them with all profits going to that particular rescue group.

I received a lot of good feedback and decided to take the leap and create a business based around personalised items that would also give back to a selected group each quarter.

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How do you make sure each item is personalised?

Every personalised item is created directly from a photo of a pets face.

I then draw these up via our software and capture each unique marking as close as possible.

Once our drawings are approved I then have them made into key rings, magnets and brooches in either plywood or acrylic.

There is a lot of time and care involved when making these items, as I want them to be perfect for each customer.

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What is the best part of your job?

That would have to be when I open an email and see the adorable pets that I get to use to create a personalised item!

I also love hearing about each individual pet’s backstory and why the item that is being ordered is so special to my customer.

I also often create items for someone whose pet has passed away and I find it incredibly rewarding being able to provide them with something that they can carry with them every day.

There are so many favourite parts about my job and these are just a couple. 

The list could go on and on!

How do you ensure Hound Hub stands out from other similar businesses?

I take pride in Hound Hub being a very personable business.

I like to treat each customer with the same amount of respect and service I would expect.

I believe this is why we have customers who return and spread the word of what we do.

Our products are one of a kind and each item drawn represents the personality of the pet we are inspired by. 

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What does being a pet owner mean to you?

To me it means that even when you’re at your worst, you have a best friend who’s there for you unconditionally and brightens up your day!

It also makes you responsible for more than just yourself.

I have two hounds who need me just as much as I need them.

If anything, my boys have taught me how to take time out to appreciate the little things in life such as smelling the roses or in their case, the light poles!

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How do you work towards making a difference in the pet world?

With every purchase from Hound Hub, whether it be a key ring or our treats, a percentage of our profits go to an allocated rescue group for the quarter.

I also try my hardest to help out and volunteer with that group during the time we support them.

I have even done a kennel sleep out!

I think exposing the great work these rescue groups do is so important as well as being able to show people the benefits of adopting or fostering an animal. 

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